Frequently Asked Questions

Find answers to common questions about Moje Nation Jobs

General Questions

What is Moje Nation Jobs?

Moje Nation Jobs is a platform connecting skilled workers with clients in Ghana. We provide a secure and efficient way to find and hire professionals for various services.

How do I get started?

Getting started is easy! Simply create an account, choose your role (worker or client), complete your profile, and you're ready to start using our platform.

Is Moje Nation Jobs available in my area?

We currently operate in Accra and surrounding areas. We're continuously expanding to serve more locations across Ghana.

For Workers

How do I create a worker profile?

Sign up as a worker, provide your skills, experience, and certifications. Add photos of your previous work and set your service rates.

How do I get paid?

We offer multiple payment options including mobile money and bank transfers. Payments are processed securely after job completion.

How are ratings calculated?

Ratings are based on client reviews, job completion rate, response time, and overall service quality. Maintaining high ratings helps you get more jobs.

For Clients

How do I find a worker?

Use our search feature to find workers by service type, location, or rating. You can also post a job and receive proposals from interested workers.

How do I pay for services?

We offer secure payment options including mobile money and card payments. Payments are held in escrow until the job is completed to your satisfaction.

What if I'm not satisfied with the work?

We have a dispute resolution process. If you're not satisfied, you can request modifications or contact our support team for assistance.

Payments

What payment methods are accepted?

We accept mobile money (MTN, Vodafone, AirtelTigo), credit/debit cards, and bank transfers.

Are there any fees?

We charge a small service fee for each transaction. The exact fee depends on the payment method and transaction amount.

How secure are payments?

All payments are processed through secure payment gateways. We use industry-standard encryption to protect your financial information.

Still Have Questions?

Our support team is here to help you 24/7.

Contact Support